Inside sales isn’t rocket science, it’s twice as hard. When it’s time to hire inside salespeople, there’s an art and science to finding the right candidate.
With a focus on making connections with clients digitally and building relationships over the phone and the internet, great inside salespeople need to be more self-motivated and tech-savvy than their outside sales counterparts—and better at upselling and more proactive than customer service reps.
Here are the four competencies to look for when you’re ready to hire inside sales.
1. Resiliency
With the ability to sell your product or service over the phone and on Zoom calls, an inside salesperson faces more adversity than other salespeople. The best inside salespeople are resilient, able to navigate client pushback and pick themselves up when things don’t go according to plan.
2. Closure
From working closely with vendors to coordinating product delivery and building relationships with new clients, inside salespeople are very busy. A successful inside salesperson knows how to manage their time and projects accordingly, bringing closure to them in a timely manner.
3. Initiative
Like customer service representatives, great inside salespeople are customer advocates. Unlike a CSR, however, a great inside salesperson is often more proactive and knows that following through is more important than following up. They show great initiative.
4. Analytical
The best inside salespeople are adept at critical thinking. After meeting with a client and providing a quote, your inside salesperson should know if a lead is worth pursuing. If it isn’t, they guard their time and focus on clients that will have a greater impact on their success and your business.
Time to hire inside sales and looking for a great candidate? At Hire Me A Salesperson, we have a report that measures the sales DNA of your candidates to help you find the right salesperson for the job. Give us a call at 1-888-966-2284 or contact us online to get your free sample of the report.